FAQs & Support

What is DataMetrics for Companies?

DataMetrics provides consumer product companies with top-notch data analytics for their wholesale and e-commerce operations. Our user-friendly platform allows customers to effortlessly access crucial information, enabling efficient operations, driving growth, and maintaining visibility on critical aspects of their business.

What is DataMetrics for Lenders?

DataMetrics offers a platform for asset-based lending to both wholesale and e-commerce companies. Our platform enables a data-driven approach to lending where lenders can use analytics to determine advance rates against inventory based on performance.

Are Datametrics platforms user-friendly?

We've designed our platforms to be user-friendly and intuitive, making it accessible to users of all levels of technical proficiency, which means you don't need to possess any technical expertise. Our dedicated customer service team is here to provide assistance, answer any questions, and even offer training sessions to ensure you get the most out of our platform. You can count on our support every step of the way!

What is the difference between DataMetrics and a BI Tool?

BI tools offer extensive capabilities, however their implementation can be complex, expensive, and time-consuming, requiring manual integration of data sources and building customized reports. DataMetrics, on the other hand, comes with pre-built analytics and reporting specifically designed for consumer products companies.

What does DataMetrics offer that I cannot get from my ERP System?

While ERP systems are great tools for recording transactions, they are not designed to provide the analytics that drive business growth. DataMetrics leverages the data from your ERP system to offer effortless analytics that can help you seize opportunities and navigate challenges.

Is it possible to export DataMetrics data to Excel?

Yes. All DataMetrics dashboards and reports can be exported directly into Excel. We also offer the convenience of exporting reports with your custom images, eliminating the need for manual additions.

How secure is DataMetrics in safeguarding my data?

DataMetrics employs state-of-the-art security measures developed in collaboration with a top-tier cybersecurity firm trusted by regulated institutions. Your data's protection is our utmost priority.

Are there compatible platforms other than those listed?

No need to worry if your platform isn't mentioned. DataMetrics has the ability to connect with any data source and effortlessly import the specific data you require.

What kind of support does DataMetrics provide?

At DataMetrics, we're committed to providing exceptional support. We offer detailed user manuals to guide you every step of the way, and our friendly customer service professionals are always here to help you with any questions or concerns you may have.

Support & FAQ

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